Warranty
TENDOT Lithium Battery Warranty & Safety Guidelines
Warranty Policy:
TENDOT provides a one-year warranty for all rechargeable lithium batteries. We will replace defective batteries with new ones after verification if manufacturing defects are confirmed. The warranty does not cover damages caused by:
- Improper usage or handling
- Unauthorized disassembly/repair
- Transportation accidents
- Natural disasters
However, we may provide replacement parts at our discretion when deemed appropriate.
Battery Safety Instructions:
- Avoid contact with sharp objects that may puncture battery cells.
- Never store or transport batteries with metal objects or conductive materials.
- Protect batteries from physical impacts including dropping, crushing, bending or hammering.
- Prevent short circuits by avoiding direct contact between positive and negative terminals.
- Never attempt to disassemble or modify battery cells.
- Keep batteries dry and avoid exposure to water or moisture.
- Maintain safe distance from heat sources including hot surfaces and open flames.
- Never expose batteries to direct heat or welding operations.
- Charge batteries only in well-ventilated areas away from flammable materials.
- Strictly prohibit microwave or high-pressure environment exposure.
- Avoid prolonged storage or operation in high-temperature environments (>60°C/140°F).
- For long-term storage (3+ months), maintain charge level at 30-40% and recharge quarterly.
Emergency Procedures:
If electrolyte contacts skin or eyes:
- Immediately rinse with clean water for 15 minutes
- Seek medical attention for eye exposure
- Remove contaminated clothing
Discontinue use if batteries exhibit:
- Visible leakage or damage
- Unusual odors
- Swelling or deformation
- Abnormal heating
Store damaged batteries in fireproof containers away from combustible materials.
Important Notes:
- These guidelines apply to all TENDOT lithium battery products
- Proper handling ensures optimal performance and safety
- Contact TENDOT technical support for additional safety information
By using TENDOT products, customers acknowledge understanding and acceptance of these terms. We reserve the right to update safety guidelines as needed.